Gregg Hodson Talks Design Strategy and Maintaining Relationships

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What is your strategy for approaching projects that need to be completed in a small time frame?

Work backwards. Start with the furniture space plan first so we can order the product up front and have it arrive on completion of construction.

When you complete a design project, what are some of the things you do afterward to make sure the client is 100% happy with the final product?

Meet with the client upon completion of the project. Do a walk through and make sure we are both happy with the final product. See if there are any changes or improvements that need to be made, and get them resolved in a timely manner.

What are your strategies for maintaining your relationship with that client for the future (and potentially future projects)?

Servicing them well during and after their project, and making our relationship more personal than business related. Becoming their friend will always benefit both parties involved and make it easier to work with them again in the future.

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