Daveed Hollander and John Wieland Talk Keeping Your Clients Informed

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What is the most common hiccup you encounter when trying to find the perfect home for a client, and what is your typical approach to overcoming it?

Customers seeking Costa Rican real estate have a vision of the natural elements: of the ocean, waterfalls, and the jungle. They often place ambiance in front of the home itself. As we do our very best to qualify our customers’ needs over the phone from thousands of miles away (number of rooms, price, etc.), we inevitably allocate ample time to show the surrounding areas, which include beaches, local features and lifestyle. Once they see where they are buying, the actual home fits into the surroundings.

 

Real estate agents are expected to be absolute experts on their respective regions. What steps do you take in order to ensure you know positively all that you need to in order to keep your clients well informed?

 

Laws in Costa Rica change often as it is an emerging country. It is imperative the we stay connected with the top law firms in our country. We are aligned with the top firms and are well-informed about important issues such as water rights, private easements, maritime, building permits, banking, financing and more. It is important to foresee questions that customers never ask, and to provide solutions.

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